Question 1

What products do you offer?

Accepted Answer

EGD specializes in custom acrylic stir sticks, drink charms, place setting tags, and eventually some other personalized event keepsakes. All items are durably made and adds a luxurious, memorable touch to your celebration.

Question 2

What materials do you use?

Accepted Answer

I use high-quality, laser-cut acrylic in a variety of colors and finishes including mirror, matte, clear, and frosted to create elegant and durable pieces.

Question 3

Can I request a custom design?

Accepted Answer

Absolutely! Custom orders is my specialty. I can match your event theme, colors, and design preferences. Visit our Custom Order page  and fill out the Order Form to get started.

Question 4

Is there a minimum order?

Accepted Answer

Most custom orders require a minimum of 50 pieces. For smaller quantities, check out our ready-to-ship or pre-designed options.

Question 5

Can I see a proof before production?

Accepted Answer

Yes, a digital proof will be sent for approval on custom designs before I begin cutting. Please respond within 24 hours to avoid production delays.

Question 6

What’s your return or refund policy?

Accepted Answer

Due to the custom nature of products, all sales are final. However, if there's an issue with your order, please contact me within 48 hours of delivery I'd be happy to make it right.

FREE SHIPPING ON ALL ORDERS OVER $100 *US RESIDENTS ONLY

Frequently Asked Questions

FAQs